The Manager Game

Privacy Policy

Last updated: 3 September 2026

1. Who we are

The Manager Game is operated by:

Olsanora ApS
Lyngbyvej 83A
2100 København Ø
Denmark
CVR: 29243212
VAT: DK29243212

Privacy and support contact:

Olsanora ApS is the data controller for personal data where we determine why and how that data is processed through The Manager Game.

This Privacy Policy applies to The Manager Game on the web, iOS and Android.

2. Information we collect

The information we process depends on how you use The Manager Game.

Account and authentication information

You can play The Manager Game as a guest, without giving us an email address. A guest account is created for you automatically so that your team, your matches and your results can be saved. If you later create a full account, it keeps the same history.

When you create or use an account, we may process:

If you use Sign in with Apple or Google sign-in, we receive the identifier that the provider uses for your account with us, and your email address where the provider confirms that it has been verified. We do not receive your Apple or Google password. If you use Apple's Hide My Email, we only ever see the relay address that Apple gives us. We do not post anything to your Apple or Google account.

Gameplay and competition information

We process information created through your use of the game, including:

Certain information is part of the multiplayer experience and may be visible to other managers. This can include your manager name, team name, badge, match history, career statistics, trophies, rankings and competition information.

Your email address is not displayed publicly to other managers.

Technical, security and device information

When you use The Manager Game, we and our technical service providers may process information needed to operate, secure and maintain the service, including:

Analytics and diagnostics

We use analytics and error-monitoring services to understand how The Manager Game is used, improve the game and identify technical problems.

This may include information such as:

We currently use services including PostHog for product analytics and Sentry for error and crash monitoring. Both are configured to store data in the European Union.

Product analytics tell us how the game is used, for example that a match was started, that a lineup was submitted, or which screen was opened. Guests are never identified in our analytics: events from a guest carry no name and no email address. Your approximate country is estimated by PostHog from your IP address; we do not send it ourselves.

Where consent is required for analytics, we ask for it first and send nothing until you answer.

Push notifications

If you enable push notifications, we may process a push-notification token, notification preferences and related delivery information so that we can send relevant game notifications to your device.

Push notifications may be delivered using services provided by Apple, Google and/or Expo.

You can disable notifications through your device settings.

Support and reports

If you contact support, report a problem or otherwise communicate with us, we may process:

We retain this information as reasonably necessary to answer your request and maintain appropriate support records.

Advertising information

The Manager Game may display advertising using services such as Google AdMob and, where applicable in the web version, Google advertising products.

Advertising providers may process information including:

The exact advertising data used depends on your device, the advertising configuration, your privacy choices and applicable law.

We do not sell personal data in exchange for money.

3. How we use information

We process information in order to:

4. Legal bases for processing

Where the General Data Protection Regulation or similar laws apply, we process personal data on one or more of the following legal bases.

Performance of a contract

We process information that is necessary to create and maintain your account, operate the game, provide matches and competitions, save your game history and provide the services you request.

Legitimate interests

We may process information where reasonably necessary for legitimate interests such as operating and improving the service, maintaining security, preventing fraud and abuse, diagnosing errors and protecting the integrity of competitions, provided those interests are not overridden by your rights.

Consent

Where consent is required by applicable law, we rely on your consent for relevant advertising, analytics, cookies, similar technologies or other optional processing.

You can withdraw consent through the privacy controls made available to you. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Legal obligations

We may process or retain information where reasonably necessary to comply with applicable law, regulatory requirements or valid legal requests.

5. Advertising, consent and privacy choices

The Manager Game may use Google AdMob and other approved advertising technology providers to display and measure advertising.

Depending on applicable law and your choices, ads may be personalised or non-personalised.

Where consent or operating-system permission is legally required before advertising technologies, identifiers or tracking can be used, we will request that consent or permission before the relevant processing takes place.

For users in regions where advertising consent requirements apply, appropriate consent controls will be provided.

Users can revisit available advertising and privacy choices through the Privacy Choices option.

The advertising technology providers available through the consent interface may process information under their own privacy terms.

6. Cookies and similar technologies

The web version of The Manager Game may use cookies, local storage and similar technologies.

Necessary technologies may be used for purposes including:

Non-essential advertising, analytics or measurement technologies will be used in accordance with applicable consent requirements.

Further information is available in our Cookie Policy.

Where available, users can reopen consent settings through Privacy Choices.

7. Third-party service providers

We use third-party service providers to help operate The Manager Game.

Depending on the platform and functionality used, these may include services for:

Services currently used or planned for The Manager Game include, where applicable:

Where advertising is introduced, the advertising providers will be added to this list before they are used.

Crash reports, error reports and the technical logs our servers write include IP addresses and technical details about the request or the device. We use them to find and fix faults and to protect the service against abuse. They are stored in the EU; crash and error reports are kept for 90 days and technical logs for 30 days.

Some providers process personal information on our behalf. Others may process certain information as independent controllers under their own privacy policies.

Where service providers process personal data on our behalf, we use appropriate contractual, technical and organisational safeguards designed to protect that information.

We do not permit service providers acting on our behalf to use personal data for unrelated purposes.

8. International data transfers

Olsanora ApS is established in Denmark, and The Manager Game runs in the EU. Our servers are in Germany, and our backup, error-reporting and analytics providers are all configured to store data in the EU.

Some processing still takes place outside the European Economic Area: the Apple and Google app stores and sign-in services, our external uptime check (which records only the address checked, the response code and how long the response took), and any advertising services introduced later. Other service providers may also process personal data outside Denmark, the European Economic Area or your country of residence.

Where applicable data-protection law requires safeguards for international transfers, we use recognised mechanisms such as adequacy decisions, standard contractual clauses or other legally permitted safeguards.

9. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Account and gameplay information is generally retained while an account remains active so that we can maintain the manager's game history, statistics and competitions.

Technical, security, analytics and diagnostic information may be retained for different periods depending on its purpose, our configuration of the relevant service and legitimate security or operational requirements. Some of it is deleted on a fixed schedule:

Support communications may be retained for as long as reasonably necessary to resolve the matter and maintain appropriate records.

Certain limited information may be retained where required for legal, regulatory, security, fraud-prevention or dispute-resolution purposes.

10. Account and data deletion

Users can permanently delete their The Manager Game account through the Delete Account option inside the game.

Users who no longer have access to the game can also initiate deletion through the public Account Deletion page on themanagergame.com.

When you delete your account, we remove your ability to sign in and we remove the personal information attached to the account: your email address and sign-in details, your saved devices, your push-notification tokens and notification settings, your language preference and your badge. Your account is closed and your entries in ongoing competitions are withdrawn.

Your manager and team name are replaced everywhere they appear, including in past league tables, cup results, match records and challenges, by a generated name that is not connected to you. The results themselves stay, because that history belongs to the other managers who played those games too.

We keep a limited number of records after deletion: the record of the consent questions you were asked and answered, without the device identifier; support messages you sent us, attached to the anonymised account; and reports about a name that was displayed, which are kept as moderation and abuse-prevention evidence. We may also keep information where we are legally required to, or where it is needed for security, fraud prevention or resolving a dispute.

Account deletion is permanent and cannot be undone. If you want to play again, you start a new account.

11. Your privacy rights

Depending on where you live, you may have rights concerning your personal data.

These may include the right to:

You can ask us for a copy of everything we store about you. The game also has a built-in export that returns it as a single file.

Requests can be made by contacting:

Users in Denmark and the European Union also have the right to complain to the relevant supervisory authority. Olsanora ApS's Danish supervisory authority is Datatilsynet, the Danish Data Protection Agency.

12. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.

Access to personal data is limited to people and service providers who need access for legitimate operational purposes.

No online service can guarantee absolute security.

13. Children's privacy

The Manager Game is a general-audience football management game, it is not specifically directed at children, and it is for players aged 13 and over.

Before the first advertisement is shown, we ask for your date of birth. Your date of birth stays on your device: we never receive it. Your device works out from it whether you are old enough to play, and whether you are old enough to consent to personalised advertising where you live, and it tells us only that answer.

If you are under 13, you cannot use The Manager Game, and nothing about that answer is sent to us.

If you are old enough to play but below the age at which you can consent to personalised advertising in your country, which is between 13 and 16 across the European Economic Area and the United Kingdom, you will only be shown non-personalised advertising, and we record that you are in that group so that it stays that way.

We keep a record of what you were asked, what you answered, which version of this Privacy Policy you were shown and in which language. That record is how we can show that we asked, and it is included in your data export.

We do not knowingly process children's personal data in circumstances where parental or guardian consent is legally required without obtaining the required consent.

If we learn that personal data relating to a child has been collected contrary to applicable law, we will take appropriate steps to delete or otherwise lawfully handle that information.

A parent or guardian who has a concern can contact:

14. Changes to this Privacy Policy

We may update this Privacy Policy when The Manager Game changes, when our service providers or data practices change, or when legal requirements require an update.

The current version will always show its latest update date.

Where required or appropriate, material changes may also be communicated through the game or another suitable method.

15. Contact

For privacy questions, requests or concerns:

Olsanora ApS
Lyngbyvej 83A
2100 København Ø
Denmark
CVR: 29243212